docs: Add more troubleshooting steps for Windows (#31500)
Release Notes: - N/A --------- Co-authored-by: 张小白 <364772080@qq.com>
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@ -259,3 +259,23 @@ New-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control\FileSystem" -Name
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For more information on this, please see [win32 docs](https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=powershell)
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(note that you will need to restart your system after enabling longpath support)
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### Graphics issues
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#### Zed fails to launch
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Currently, Zed uses Vulkan as its graphics API on Windows. However, Vulkan isn't always the most reliable on Windows, so if Zed fails to launch, it's likely a Vulkan-related issue.
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You can check the Zed log at:
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`C:\Users\YOU\AppData\Local\Zed\logs\Zed.log`
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If you see messages like:
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- `Zed failed to open a window: NoSupportedDeviceFound`
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- `ERROR_INITIALIZATION_FAILED`
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- `GPU Crashed`
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- `ERROR_SURFACE_LOST_KHR`
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Then Vulkan might not be working properly on your system. In most cases, updating your GPU drivers may help resolve this.
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If there's nothing Vulkan-related in the logs and you happen to have Bandicam installed, try uninstalling it. Zed is currently not compatible with Bandicam.
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